Welcome to Alpha Medi Assist! These Terms and Conditions govern your use of our services, website, and communications. By accessing or using our services, you agree to comply with these Terms and Conditions.

1. Acceptance of Terms

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree, please discontinue use immediately.

2. Services Provided

Alpha Medi Assist offers medical billing, administrative support, and virtual assistance services. Our services are intended for healthcare providers, businesses, and individuals requiring administrative assistance.

3. User Responsibilities

  • You must provide accurate and complete information when using our services.
  • You are responsible for maintaining the confidentiality of your account and login details.
  • You agree not to use our services for unlawful or prohibited activities.

4. SMS Communications

By providing your phone number and opting in, you consent to receive SMS messages from Alpha Medi Assist related to:

  • Appointment reminders
  • Billing updates
  • Marketing 
  • Customer service notifications
  • Other service-related updates

4.1 Messaging Frequency and Fees

  • Messaging frequency may vary based on service needs.
  • Standard message and data rates may apply per your mobile carrier’s policies.

4.2 Opt-Out and Support

  • You may opt out of SMS communications at any time by replying STOP.
  • For assistance, reply HELP or contact our support team.

 

5. Payments and Billing

  • Services may be subject to fees as outlined in agreements or invoices.
  • Payments are due as per the agreed schedule. Late payments may result in service suspension.
  • Refunds and cancellations are subject to our refund policy.

6. Data Security and Privacy

Your personal data, including SMS consent and phone numbers, will not be shared with third parties for marketing purposes. For details, visit our [Privacy Policy URL].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or policies of these external sites.

8. Limitation of Liability

Alpha Medi Assist is not responsible for any damages arising from the use of our services. Our liability is limited to the extent permitted by law.

9. Modifications to Terms

We reserve the right to update these Terms at any time. Changes will be posted on our website with the updated effective date.

10. Contact Us

If you have questions regarding these Terms and Conditions, please contact us at:

Email: info@alphamediassist.com
Phone: 786-314-7391